Game auto close at the log in screen

N3koAsylum Guest	Game auto close at the log in screen Nov 2, 2013 21:58:07 GMT 9 Quote Select Post Deselect Post Link to Post Back to Top Post by N3koAsylum on Nov 2, 2013 21:58:07 GMT 9 I'm running Divine Souls x64 on Windows 8 and it constantly crashes after about 1 minute when I load the game up. Please help. Thanks in advance.

N3koAsylum Guest	Game auto close at the log in screen Nov 2, 2013 21:59:10 GMT 9 Quote Select Post Deselect Post Link to Post Back to Top Post by N3koAsylum on Nov 2, 2013 21:59:10 GMT 9 I'm running Divine Souls x64 on Windows 8 and it constantly crashes after about 1 minute when I load the game up. Please help. Thanks in advance.

hanameo Administrator Posts: 16	Game auto close at the log in screen Nov 3, 2013 10:34:42 GMT 9 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by hanameo on Nov 3, 2013 10:34:42 GMT 9 Greetings N3koAsylum! We are sorry for any inconvenience. We are in progress of checking the issue and will inform you as soon as we find the solution.

hanameo
Administrator

Posts: 16

Game auto close at the log in screen Nov 3, 2013 10:52:17 GMT 9

Quote

Post by hanameo on Nov 3, 2013 10:52:17 GMT 9

Nov 2, 2013 21:59:10 GMT 9 N3koAsylum said:

I'm running Divine Souls x64 on Windows 8 and it constantly crashes after about 1 minute when I load the game up. Please help.
Thanks in advance.

Hello N3koAsylum,
Thank you for your patience!
To check your problem, would you please provide us with your .log file? The files are located in log folder of installation directory.

hanameo Administrator Posts: 16	Game auto close at the log in screen Nov 3, 2013 10:57:13 GMT 9 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by hanameo on Nov 3, 2013 10:57:13 GMT 9 Hello N3koAsylum, We are sorry for any inconvenience. To check your problem, would you please provide us with your .log file? The files are located in log folder of installation directory.

sirvalkyrie
New Member

Posts: 1

Game auto close at the log in screen Nov 3, 2013 11:48:12 GMT 9

Quote

Post by sirvalkyrie on Nov 3, 2013 11:48:12 GMT 9

Can i ask also already install the game update it and port open also exclusion on my antivirus problem after gameguard loading and DivineSouls Logo appear nothing happen its like game wont continue Any suggestion on this problem and Ty!

hanameo Administrator Posts: 16	Game auto close at the log in screen Nov 3, 2013 14:11:41 GMT 9 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by hanameo on Nov 3, 2013 14:11:41 GMT 9 Greetings sirvalkyrie! We are sorry for any inconvenience. Would you please send us the *.log file which is located in log folder in your game folder?

dotpao
New Member

Posts: 1

Game auto close at the log in screen Nov 4, 2013 23:18:45 GMT 9

Quote

Post by dotpao on Nov 4, 2013 23:18:45 GMT 9

So i just installed the game to try it out but i am saddened that i wasnt able to get in game because of the continuous crashing. I start game using the launcher then gameguard appears and load then Divine souls logo will appear right after this a window will pop up then will automatically close i dont know why but i tried to disable my antivirus and make an exclusion but nothing seems to work i will post the log file for the error

IM USING WINDOWS 7 x64 bit I played Divine souls before but under a different publisher and didnt have any problems with it

LOG 20131104_2208

[22:08:26] WinMain(681) >> main start

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(19040187) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(14010248) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(14030189) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010424) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010429) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010430) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010431) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010432) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010433) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010434) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010435) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010436) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010437) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010438) Again!!

[22:08:27] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010439) Again!!

[22:08:46] NPGameMonCallback(181) >> GameGuard MSGCHK fial

[22:08:52] WinMain(1685) >> ========================= start Initialize =========================

[22:08:52] CInput::GetImeId(997) >> getimeiddddd

[22:08:53] CApplication::InitInstance(456) >> success hWnd

[22:08:54] CRenderer::Create(732) >> Rneder OK

[22:08:54] CGameScene::_InitManager(275) >> success GET_BATTLE_TARGET_SYSTEM

[22:08:54] CGameScene::_InitManager(279) >> success m_mapResPoolGroup

[22:08:54] CGameScene::_InitManager(316) >> success GetFuzzifyInfoMap

[22:08:54] CGameScene::_InitManager(333) >> success GET_SNDHELPER

[22:08:54] CGameScene::_InitManager(338) >> success GET_EFFECT_OBJ_MGR

[22:08:54] CGameScene::_InitManager(349) >> success GET_DMGMARK_MGR

[22:08:54] CGameScene::_InitManager(354) >> success GET_RANGEMGR

[22:08:54] CGameScene::_InitManager(361) >> success GET_RESMGR

[22:08:54] CGameScene::_InitManager(365) >> success GET_CAMMGR

[22:08:54] CGameScene::_InitManager(369) >> success GET_OBJMGR

[22:08:54] CGameScene::_InitManager(372) >> success GET_AMMO_MGR

[22:08:54] CGameScene::_InitManager(378) >> physx init sucess

[22:09:00] CGameScene::ChangeState(3299) >> success to state initialize

[22:09:00] CGameScene::ChangeState(3351) >> EndChangeScene

[22:09:00] CGameScene::ChangeState(3530) >> _PostNextChangeStateStepRenderOrder

[22:09:00] CTcpPacketManager::ThreadStart(3101) >> Create CTcpPacketManager Thread

[22:09:00] CTcpSendPacketManager::ThreadStart(90) >> Create CTcpSendPacketManager Thread

[22:09:00] CPToPAssistantManager::ThreadStart(508) >> Create CTcpPacketManager Thread

[22:09:00] CHttpCall::ThreadStart(796) >> Create CHttpCall Thread

[22:09:08] CApplication::Destroy(331) >> GET_APP->StopMsgThread

[22:09:08] CApplication::Destroy(334) >> GET_TCP_PACKMGR->ThreadStop

[22:09:08] CApplication::Destroy(337) >> GET_TCP_SEND_PACKMGR->ThreadStop

[22:09:08] CApplication::Destroy(340) >> GET_HTTP_CALL->ThreadStop

[22:09:08] CApplication::Destroy(343) >> GET_PTOPMGR->ThreadStop

[22:09:08] CApplication::Destroy(346) >> GET_PEER->StopUdpThread

[22:09:08] CApplication::Destroy(349) >> GET_PEER->StopTimeThread

[22:09:08] CApplication::Destroy(356) >> CloseNetwork

[22:09:08] CApplication::Destroy(361) >> GET_OPTION->Destroy

[22:09:08] CApplication::Destroy(364) >> GET_STRPARSING->Destroy

[22:09:08] CApplication::Destroy(373) >> m_pGameScene->SAFE_RELEASE

[22:09:08] CApplication::Destroy(376) >> m_pGameScene->SAFE_DESTROY

[22:09:08] CGameScene::_DestroyManager(177) >> LuaManager::Get()->Shutdown()

[22:09:09] CApplication::Destroy(379) >> delete ui::ImagesetManager::getSingletonPtr

[22:09:09] CApplication::Destroy(383) >> m_pClientLS->SAFE_DELETE

[22:09:09] CApplication::Destroy(385) >> m_pClientSS->SAFE_DELETE

[22:09:09] CApplication::Destroy(387) >> m_pClientGS->SAFE_DELETE

[22:09:09] CApplication::Destroy(389) >> m_pClientRS->SAFE_DELETE

[22:09:09] CApplication::Destroy(395) >> m_pRenderer->SAFE_DESTROY

[22:09:09] CApplication::Destroy(399) >> GET_WINEDITBOX_BRIDGE->Destroy

[22:09:09] CApplication::Destroy(403) >> NiParallelUpdateTaskManager::Shutdown()

[22:09:09] CApplication::Destroy(414) >> CApplication::ms_pkCommand

[22:09:09] CApplication::Destroy(428) >> NiShutdown

[22:09:09] CApplication::Destroy(438) >> ¿Ï·á

konetrey New Member Posts: 1	Game auto close at the log in screen Nov 5, 2013 12:38:47 GMT 9 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by konetrey on Nov 5, 2013 12:38:47 GMT 9 when I hit the start button and after the logo it says impossible to connect to login server. help plz

jaimi New Member Posts: 3	Game auto close at the log in screen Nov 5, 2013 16:02:23 GMT 9 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by jaimi on Nov 5, 2013 16:02:23 GMT 9 I had to try my password 3-4 times an hit enter before it would log me in but i did get in

GiGi
Administrator

I Am A Divine Soul

Posts: 368

Game auto close at the log in screen Nov 6, 2013 14:05:11 GMT 9

Quote

Post by GiGi on Nov 6, 2013 14:05:11 GMT 9

Hello everybody,
There are some players met the issue that: The game auto close at the log in screen.
Firstly, we are very sorry for any inconveniences. This issue is due to many different causes. So if you have trouble with it, please provide us:

1. Your computer specifications, include graphics card informations
2. Log file (you can find the log file right at the set up folder of Divine Souls)

Thanks

Last Edit: Nov 6, 2013 14:42:42 GMT 9 by GiGi

GiGi
Administrator

I Am A Divine Soul

Posts: 368

Game auto close at the log in screen Nov 7, 2013 10:46:05 GMT 9

Quote

Post by GiGi on Nov 7, 2013 10:46:05 GMT 9

Nov 5, 2013 16:02:23 GMT 9 jaimi said:

I had to try my password 3-4 times an hit enter before it would log me in but i did get in

Hello jaimi
After filling the ID and password, the game need some seconds to log you in, does your game run well now?

kokho
New Member

Posts: 1

Game auto close at the log in screen Nov 12, 2013 7:31:17 GMT 9

Quote

Post by kokho on Nov 12, 2013 7:31:17 GMT 9

here si my log
[04:53:48] WinMain(681) >> main start
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010424) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010429) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010430) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010431) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010432) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010433) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010434) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010435) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010436) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010437) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010438) Again!!
[04:53:52] CInfoFileManager::_LoadLanguageChart(558) >> Warning!! =====> pChart->dwID(40010439) Again!!
[04:54:45] NPGameMonCallback(181) >> GameGuard MSGCHK fial
[04:54:49] WinMain(1685) >> ========================= start Initialize =========================
[04:54:49] CInput::GetImeId(997) >> getimeiddddd
[04:54:49] CApplication::InitInstance(456) >> success hWnd
[04:55:00] CRenderer::Create(732) >> Rneder OK
[04:55:00] CGameScene::_InitManager(275) >> success GET_BATTLE_TARGET_SYSTEM
[04:55:00] CGameScene::_InitManager(279) >> success m_mapResPoolGroup
[04:55:00] CGameScene::_InitManager(316) >> success GetFuzzifyInfoMap
[04:55:02] CGameScene::_InitManager(333) >> success GET_SNDHELPER
[04:55:02] CGameScene::_InitManager(338) >> success GET_EFFECT_OBJ_MGR
[04:55:02] CGameScene::_InitManager(349) >> success GET_DMGMARK_MGR
[04:55:02] CGameScene::_InitManager(354) >> success GET_RANGEMGR
[04:55:02] CGameScene::_InitManager(361) >> success GET_RESMGR
[04:55:02] CGameScene::_InitManager(365) >> success GET_CAMMGR
[04:55:02] CGameScene::_InitManager(369) >> success GET_OBJMGR
[04:55:02] CGameScene::_InitManager(372) >> success GET_AMMO_MGR
[04:55:02] CGameScene::_InitManager(378) >> physx init sucess
[04:55:32] CGameScene::ChangeState(3299) >> success to state initialize
[04:55:32] CGameScene::ChangeState(3351) >> EndChangeScene
[04:55:32] CGameScene::ChangeState(3530) >> _PostNextChangeStateStepRenderOrder
[04:55:34] CApplication::MainLoop(1296) >> CHANGE REALOD UI ddddddddddddddddddddddddddd
[04:55:36] CTcpPacketManager::ThreadStart(3101) >> Create CTcpPacketManager Thread
[04:55:36] CTcpSendPacketManager::ThreadStart(90) >> Create CTcpSendPacketManager Thread
[04:55:36] CPToPAssistantManager::ThreadStart(508) >> Create CTcpPacketManager Thread
[04:55:36] CHttpCall::ThreadStart(796) >> Create CHttpCall Thread
[04:55:40] CApplication::Destroy(331) >> GET_APP->StopMsgThread
[04:55:40] CApplication::Destroy(334) >> GET_TCP_PACKMGR->ThreadStop
[04:55:40] CApplication::Destroy(337) >> GET_TCP_SEND_PACKMGR->ThreadStop
[04:55:40] CApplication::Destroy(340) >> GET_HTTP_CALL->ThreadStop
[04:55:40] CApplication::Destroy(343) >> GET_PTOPMGR->ThreadStop
[04:55:40] CApplication::Destroy(346) >> GET_PEER->StopUdpThread
[04:55:40] CApplication::Destroy(349) >> GET_PEER->StopTimeThread
[04:55:40] CApplication::Destroy(356) >> CloseNetwork
[04:55:40] CApplication::Destroy(361) >> GET_OPTION->Destroy
[04:55:40] CApplication::Destroy(364) >> GET_STRPARSING->Destroy
[04:55:40] CApplication::Destroy(373) >> m_pGameScene->SAFE_RELEASE
[04:55:40] CApplication::Destroy(376) >> m_pGameScene->SAFE_DESTROY
[04:55:40] CGameScene::_DestroyManager(177) >> LuaManager::Get()->Shutdown()
[04:55:41] CApplication::Destroy(379) >> delete ui::ImagesetManager::getSingletonPtr
[04:55:41] CApplication::Destroy(383) >> m_pClientLS->SAFE_DELETE
[04:55:41] CApplication::Destroy(385) >> m_pClientSS->SAFE_DELETE
[04:55:41] CApplication::Destroy(387) >> m_pClientGS->SAFE_DELETE
[04:55:41] CApplication::Destroy(389) >> m_pClientRS->SAFE_DELETE
[04:55:41] CApplication::Destroy(395) >> m_pRenderer->SAFE_DESTROY
[04:55:41] CApplication::Destroy(399) >> GET_WINEDITBOX_BRIDGE->Destroy
[04:55:41] CApplication::Destroy(403) >> NiParallelUpdateTaskManager::Shutdown()
[04:55:41] CApplication::Destroy(414) >> CApplication::ms_pkCommand
[04:55:41] CApplication::Destroy(428) >> NiShutdown
[04:55:41] CApplication::Destroy(438) >> ¿Ï·á

1gb vga 2gb ram,

Faiz Guest	Game auto close at the log in screen Nov 16, 2013 19:54:09 GMT 9 Quote Select Post Deselect Post Link to Post Back to Top Post by Faiz on Nov 16, 2013 19:54:09 GMT 9 Yeah i have this problem too.In the login screen my game stop responding and then dissapear like autoclose and i open my log file there's about 100+ log there

saradon New Member Posts: 35	Game auto close at the log in screen Nov 17, 2013 1:25:12 GMT 9 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by saradon on Nov 17, 2013 1:25:12 GMT 9 Here is something that might help you. Go to your divine soul folder, there is a setup folder. Please install both the applications. They are compulsory for divine soul to run. Hope this help you.

Game auto close at the log in screen

Post by N3koAsylum on Nov 2, 2013 21:58:07 GMT 9

Post by N3koAsylum on Nov 2, 2013 21:59:10 GMT 9

Post by hanameo on Nov 3, 2013 10:34:42 GMT 9

Post by hanameo on Nov 3, 2013 10:52:17 GMT 9

Post by hanameo on Nov 3, 2013 10:57:13 GMT 9

Post by sirvalkyrie on Nov 3, 2013 11:48:12 GMT 9

Post by hanameo on Nov 3, 2013 14:11:41 GMT 9

Post by dotpao on Nov 4, 2013 23:18:45 GMT 9

Post by konetrey on Nov 5, 2013 12:38:47 GMT 9

Post by jaimi on Nov 5, 2013 16:02:23 GMT 9

Post by GiGi on Nov 6, 2013 14:05:11 GMT 9

Post by GiGi on Nov 7, 2013 10:46:05 GMT 9

Post by kokho on Nov 12, 2013 7:31:17 GMT 9

Post by Faiz on Nov 16, 2013 19:54:09 GMT 9

Post by saradon on Nov 17, 2013 1:25:12 GMT 9

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